Warranty & returns

Limited Warranty:

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

All Nuvyyo products purchased from Authorized Retailers (Nuvyyo, Amazon, Best Buy, Walmart, Home Shopping Network, QVC and ABC Warehouse) are covered by a 12-month replacement warranty for hardware defects from the date of shipment.

Products re-sold by third-parties via the websites of Authorized Retailers (aka ‘marketplace sellers’) are NOT covered by our warranty. Warranties are not transferrable.

If you purchased your product from an authorized Nuvyyo channel partner (such as an antenna installer or internet service provider), please contact your place of purchase directly.

The warranty does not cover software defects, compatibility issues with third-party products or services, or acts of God (i.e. power surges, lightning strikes). The warranty also does not apply if the product’s external casing or internal electronics have been opened or otherwise tampered with.

How to request a warranty replacement.

To request the replacement of a product under warranty, please complete this form.

You will need to provide:

  • A specific description of the nature of the product’s hardware defect
  • Proof of purchase from an authorized retailer

Once received, your request will be evaluated to confirm a hardware-based defect and your product’s warranty status. Once this process is complete and approved, we will issue a Return Merchandise Authorization (RMA) number for confirmation and tracking purposes and provide instructions for returning your product.

We will only accept warranty returns for products that have been issued a Nuvyyo RMA number. We do not ship or cover warranty replacements for products outside of the United States.

Please ensure that the Nuvyyo-issued RMA number is clearly marked on the outside of your return package. Package the product carefully. Use bubble wrap and a strong cardboard box. Do not use loose Styrofoam packaging (e.g. Styrofoam peanuts), as this can damage electronics. Include the product, power supply and TV antenna (if applicable).

Products with hardware defects covered under warranty will be replaced.

If the defective product was purchased more than 30 days in the past, Nuvyyo reserves the right to replace it with a certified refurbished product.

Return Policy:

Returning products purchased from Authorized Retailers.

Nuvyyo products purchased from Authorized Retailers (Amazon, Best Buy, Walmart, Home Shopping Network, QVC and ABC Warehouse) must be returned to the retailer in accordance with the retailer’s return policies and procedures.


Returning products purchased directly from Nuvyyo (TabloTV.com).

Customers who purchase Nuvyyo products directly from TabloTV.com, may return them to Nuvyyo up to 30 days after they are received for a refund of the product purchase price. Shipping charges will not be refunded.

In most cases, your refund will automatically go back to the original form of payment used for the purchase. Refunds to your credit card typically take 5-7 days after the refund is processed.

To return a product purchased directly from TabloTV.com, please complete this form.

You will need to provide:

  • Proof of purchase from TabloTV.com – specifically your order number

Once received, we will confirm your purchase and delivery date, provide a Return Merchandise Authorization (RMA) number for tracking purposes and instructions for returning your unit.

Please ensure that the Nuvyyo-issued RMA number is clearly marked on the outside of your return package. All returns must be in the original packaging and include all items.

Warranty and direct purchase return shipping terms:

The customer is responsible for shipping costs of product(s) returned to Nuvyyo. Customers are advised to insure products being returned as they are responsible for any damage or loss during shipping.

Nuvyyo will ship warranty replacement products to the customer, at Nuvyyo’s expense.

We are unable to ship to Puerto Rico or APO/FPO/DPO addresses.

 

Limitation of Liability:

THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

If you have any questions or concerns about warranties or returns, you may contact us at 1-844-822-5688 (1-844-TABLOTV).

Last Updated: 28th Jan 2025

Other policies & agreements.

How to restart your phone/tablet

Sometimes, just restarting your smartphone or tablet can clear up issues with apps. The links below will provide detailed instructions on how to force close your Tablo app. 

Apple iPhone

Android smartphones 

Most Android smartphones and tablets can be restarted by holding the POWER button and then selecting RESTART or POWER OFF and RESTART from the POWER OPTIONS menu.

NOTE: Newer Samsung devices require you to hold the POWER/SIDE button and VOLUME DOWN to make the POWER OPTIONS menu appear. On the Google Pixel 6, hold the POWER and VOLUME UP buttons.

How to force close your Tablo app?

Sometimes, just restarting the app can fix things. The links below will provide detailed instructions on how to force close your Tablo app. 

Apple iPhone/iPad

Android smartphones/tablets 

Need help with the final steps?

Don’t worry, we’ve got you covered.  Follow the steps in the video below for a full walkthrough of the remaining parts of the Tablo setup process.

Tablo Logo White

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Getting your channels...

You can get channels for free!
Over-the-Air Channels
i
Streaming Channels
i
Tablo gives you more!
  • Pause, Record, Replay
  • Enjoy your shows whenever it’s convenient for you.
  • 50+ hours of built-in storage
  • Expandable via USB for up to 8TB of additional space.
  • Your Local Channels
  • Watch Free OTA channels – news, sports, live events, and more.
Tablo gives you more!
  • Popular Streaming Channels
  • Far more than a standard antenna can deliver.
  • Subscription-Free Entertainment
  • Get premium content without paying for costly streaming services.
  • Pause, Record, Replay
  • Enjoy your shows whenever it’s convenient for you.
  • 50+ hours of built-in storage
  • Expandable via USB for up to 8TB of additional space.

This is an estimate only. Actual broadcast TV channels received may vary based on TV antenna location, reception, topography, and other obstructions. Streaming channels require an internet connection. View the Channel Details Report for specifics of each channel and to help determine what antenna is needed. 

Reception alert:  Based upon the location you entered, you may not get many of the major networks.  As a result, Tablo may not be the best fit for you.  Please enter your full address above for best accuracy. 

Major Local Broadcast Channels

Major networks you know that have live sports, major events, local news and more. 

Entertainment and Lifestyle Channels

Sports Channels

News Channels

Movie Channels

Family and Kid Channels

En Español

Additional TV Broadcast Networks

Internet Streaming TV Channels

Internet-based free streaming channels .

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