Terms of Use Agreement

  1. Definitions.
  2. Account Creation
  3. License to Use Tablo Services
  4. Restrictions
  5. Open Source Software
  6. Website Content and Use
  7. Website Purchases
  8. Disclaimer of Warranties
  9. Limitation of Liability
  10. Term and Termination
  11. Software and Platform Support and Updates
  12. Title
  13. Intellectual Property
  14. Feedback
  15. General
  16. Contact Us

Last updated: 15th July, 2024

This Terms of Use Agreement governs all use of the Website, Software and Platforms of Nuvyyo USA, LLC (“Licensor” or “Nuvyyo”) and all content, services and/or products available through such Website, Software and Platforms (collectively, the “Tablo Services” or “Services”).

PLEASE READ THESE TERMS OF USE CAREFULLY. THESE TERMS MAY HAVE CHANGED SINCE YOU LAST VISITED THIS WEBSITE OR ACCESSED TABLO SERVICES. BY USING THE WEBSITE AND/OR USING ANY OTHER SERVICES, YOU INDICATE ACCEPTANCE OF THESE TERMS OF USE. IF YOU DO NOT ACCEPT THESE TERMS OF USE, DO NOT USE THE WEBSITE OR OTHER SERVICES.

ATTENTION: THE SOFTWARE PROVIDED UNDER THIS AGREEMENT ARE BEING LICENSED TO YOU BY LICENSOR AND ARE NOT BEING SOLD. THESE TERMS OF USE CONTAIN LIMITATIONS ON REPRESENTATIONS, WARRANTIES, CONDITIONS, REMEDIES, AND LIABILITIES THAT ARE APPLICABLE TO THE SOFTWARE.

1. Definitions

  1. “Agreement” means these Terms of Use.
  2. “Authorized Users” means users age 18 or older who are specifically authorized by Nuvyyo to use the Tablo Services provided to Licensee, including the Licensee.
  3. “Documentation” means any documentation related to the Tablo Services provided by Nuvyyo.
  4. “Intellectual Property Rights” means all Intellectual Property Rights wherever in the world, whether registrable or unregistrable, registered or unregistered, including any application or right of application for such rights (and these “Intellectual Property Rights” include, but are not limited to, copyright and related rights, database rights, confidential information, trade secrets, know-how, business names, trade names, trademarks, service marks, passing off rights, unfair competition rights, patents and rights in designs).
  5. “Licensee” means the natural person or entity that has accepted these Terms of Use and all Users, including Authorized Users. The Licensee may also be referred to as “you” or “your”.
  6. “Open Source Software” has the meaning provided in Section 5.
  7. “Platforms” means the Tablo-branded content delivery platforms for Users to access programming streams offered by Nuvyyo.
  8. “Software” means Licensor binary and/or bytecode software programs used to access Tablo Services that (i) are made available to you for download after acceptance of this Agreement, (ii) are packaged with this Agreement, (iii) are pre-installed on Nuvyyo products, or (iv) embed this Agreement in their installer(s) and which are installed after acceptance of this Agreement and which binary and/or bytecode software programs include any Documentation.
  9. “Tablo device” means hardware offered by Nuvyyo and used to access the Platforms and other Tablo Services.
  10. “Third-Party Content” means any programming or other content provided by third parties and which may be accessed or used by Licensee through Tablo Services or the Website.
  11. “User” or “Users” means any person or entity that uses the Tablo Services licensed to the Licensee, whether or not such Users are Authorized Users.
  12. “Website” means www.tablotv.com and any other related websites operated by Licensor and all content, services and/or products available on or through the Website.

2. Account Creation

You may be required to create an account to access Tablo Services and Platforms. These Terms of Use apply to all Tablo products or Services accessed using your account and to anyone in your household that uses your account and/or any linked Tablo Services, Platforms or devices.

By creating an account, you represent that (1) all required registration or other information you provide is truthful and accurate, (2) you are at least 18 years of age and (3) your use of Tablo Services, Platforms or devices will not violate any applicable law or regulation or these Terms of Use.

You are entirely responsible for maintaining the confidentiality of the information you hold for your account, including your password and for any and all activity that occurs under your account as a result of your failing to keep this information secure and confidential. You agree to notify Nuvyyo immediately of any unauthorized use of your account or password, or any other breach of security. You may be held liable for losses incurred by Nuvyyo due to someone else using your password or account as a result of your failing to keep your account information secure and confidential.

You may not use anyone else’s password or account at any time without the express permission and consent of the holder of that account. Nuvyyo cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.

3. License to Use Tablo Services

Subject to and conditioned upon Licensee’s compliance with all terms and conditions set forth in these Terms of Use, Licensor grants you a non-exclusive, non-transferrable, non-sublicensable, internal license to (1) access and use the Website, (2) install and use the Software on devices that you own and control, (3) use Software that is embedded in (or downloaded to) Tablo devices and (4) access and use Tablo Services. Tablo Services, Platforms and devices are intended for your personal, non-public and non-commercial use. Your Tablo devices and Software may only be used in the country where the device was sold by the manufacturer or authorized seller.

In addition to any other provisions of this Agreement, Nuvyyo reserves the right to modify or terminate your account, any granted licenses, or access to any Tablo Services if, in Nuvyyo’s sole determination, you are violating this Agreement or any laws, regulations, or court or governmental orders.

Features and functionality are subject to change. We reserve the right to determine the timing and content of software updates, which may be automatically downloaded and installed by Tablo devices without prior notice to you.

Nuvyyo’s governs the collection, use and disclosure of your personal information.

4. Restrictions

Copying or redistribution of content received through Tablo Services is strictly prohibited and digital rights management or other technologies may be used to prevent or restrict any copying or redistribution of any content, which you agree not to circumvent or avoid. Certain content is only available in those countries where the device has been authorized to be sold. If you attempt to access content outside of the authorized county, the rights granted under these Terms of Use will not apply.

You may not reverse engineer, disassemble, reverse translate, decompile or in any other manner decode the Software except to the extent the Software is distributed with any Open Source Software that prohibits the imposition of such a restriction or to the extent the foregoing restriction is expressly prohibited by applicable law notwithstanding a contractual obligation to the contrary. The license provided in Section 3 does not grant you any rights with respect to the source code of the Software. You may not distribute, lease, rent, grant a security interest in, assign, or otherwise transfer the Software except as expressly provided in this Agreement. You shall not modify or create any derivatives works of the Software or merge all or any part of the Software with another program. You shall not use the Software or make the Software available to any third parties as part of any service bureau, time sharing service, application service provider offering, software-as-a-service offering or any other managed service offering. You shall not disclose any performance, benchmarking, or feature-related information about the Software. You further agree not to disclose, transfer or otherwise provide to any third party any portion of the Software, except as expressly permitted herein.

5. Open Source Software

Binary, bytecode and source code versions of certain open source software packages may be embedded in or distributed with the Software (“Open Source Software”). If a separate license agreement for an item of open source software is: delivered to you with the Software; included in the download package for the Software; referenced in any material (including the Documentation) that is included in the download or distribution package for the Software; or listed at www.tablotv.com/opensource, then such open source software shall be Open Source Software and such separate license agreement shall govern your use of that item or version of such open source software. The Open Source Software may include free software (i.e. software licensed under the GNU Lesser General Public License or other free software licenses) for which the applicable free software license may also require that the source code for such free software be made available to those receiving only executable versions of such free software. If the source code for any free software distributed with the Software is not provided with the Software, then upon request, within a three (3) year period from the original receipt of such Open Source Software from Licensor, for a fee that shall not exceed Licensor’s costs associated with the shipping of the source code for such free software, Licensor will provide a copy of the source code for such free software to you.

6. Website Content and Use

The information contained in the Website is for general guidance on topics selected by Nuvyyo. Such information is provided on an “as is” basis, without any knowledge as to your industry, identity, or specific circumstances. There may be delays, omissions, or inaccuracies in information contained on the Website.

Nuvyyo may alter, suspend, or discontinue the Website at any time for any reason, without notice or cost. The Website may become unavailable due to maintenance of malfunction of computer equipment or other reasons.

No part of the Website may be reproduced or transmitted in any form, by any means, electronic or mechanical, including photocopying and recording, except that Nuvyyo authorizes you to view, copy, download and print Nuvyyo documents (such as white papers, press releases, data sheets and FAQs) that are available on the Website, subject to the following conditions:

  • The documents may be used solely for noncommercial, informational purposes, in accordance with these Terms of Use.
  • The documents may not be modified.
  • Copyright, trademark and other proprietary notices may not be removed.

Nothing contained on the Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use the Website or any documents displayed on the Website, except: (a) as expressly permitted by these Terms of Use; or (b) with the prior written permission of Nuvyyo.

The information on the Website is believed to be complete and reliable; however, the information may contain technical inaccuracies or typographical errors. Nuvyyo reserves the right to make changes to document names and content, product specifications, or other information without obligation to notify any person of such changes.

The Website may contain links to non-Nuvyyo websites. These links are provided to you as a convenience and Nuvyyo is not responsible for the content of any linked website. Any outside website accessed from the Website is independent from Nuvyyo and Nuvyyo has no control over the content of that website. In addition, a link to any non-Nuvyyo website does not imply that Nuvyyo endorses or accepts any responsibility for the content or use of such a website. Mention of non-Nuvyyo, products or services on the Website is for informational purposes and does not constitute an endorsement or recommendation.

7. Website Purchases

To make a purchase on the Website, you will need to provide us with certain payment information to complete the order. The required payment information and payments methods available vary based on your country. Go to our for more information on the payment information we collect and how it is used. We will use your payment information to complete the purchase of your order. In some cases, we may use a payment service provider to process those payments for us and in those cases, we may provide your payment information to them so they can complete the transaction for you.

Your purchase may be subject to sales or use tax. The amount and type of tax applicable to your purchase will depend on what was purchased and the applicable tax rules (where the product is sold). You are responsible for paying the taxes that are applicable to your transactions. Pricing does not include any shipping and handling charges (which will be added separately at checkout).

We reserve the right to (1) limit or discontinue the available quantity of any product for purchase, (2) limit or condition the use of any promotional code or discount offer, or (3) limit or prohibit someone from making or completing a purchase. Your use of a Tablo device is subject to its terms of use.

8. Disclaimer of Warranties

Licensor does not make any representations or provide any warranties or conditions in respect to the Software. EXCEPT FOR ANY WARRANTIES THAT MAY BE PROVIDED IN ANY COMMERCIAL AGREEMENT BETWEEN YOU AND LICENSOR, THE SOFTWARE, DOCUMENTATION, AND OTHER TABLO SERVICES ARE PROVIDED “AS IS”, WITHOUT ANY REPRESENTATIONS, CONDITIONS, OR WARRANTIES OF ANY KIND. WITHOUT LIMITATION, LICENSOR AND ITS LICENSOR’S, SUPPLIERS, SUBCONTRACTORS AND DISTRIBUTORS DISCLAIM ANY EXPRESS OR IMPLIED REPRESENTATIONS, CONDITIONS, AND/OR WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, NON-INFRINGEMENT, DURABILITY, TITLE, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE WHETHER ARISING BY STATUTE, COURSE OF DEALING, USAGE OF TRADE, OR OTHERWISE. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN ANY COMMERCIAL AGREEMENT, THE ENTIRE RISK OF THE USE OF THE SOFTWARE AND OTHER TABLO SERVICES SHALL BE BORNE BY YOU. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN ANY COMMERCIAL AGREEMENT, NEITHER LICENSOR NOR ANY OF ITS LICENSORS, SUPPLIERS, SUBCONTRACTORS AND/OR DISTRIBUTORS MAKE ANY REPRESENTATIONS OR PROVIDE ANY CONDITIONS AND/OR WARRANTIES ABOUT THE SUITABILITY OF THE SOFTWARE AND/OR SERVICES OR ABOUT ANY INFORMATION AND/OR DATA THAT MAY BE PROCESSED BY OR MADE AVAILABLE USING THE SOFTWARE OR SERVICES.

NUVYYO DOES NOT WARRANT THAT: (i) ANY INFORMATION PROVIDED ON THE WEBSITE IS CORRECT, ACCURATE, RELIABLE OR COMPLETE; (ii) THE FUNCTIONS CONTAINED ON THE WEBSITE OR SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE; (iii) DEFECTS WILL BE CORRECTED, OR (iv) THE WEBSITE OR THE SERVER(S) THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

9. Limitation of Liability

NEITHER LICENSOR NOR ANY OF ITS LICENSORS, SUPPLIERS, SUBCONTRACTORS AND/OR DISTRIBUTORS SHALL HAVE ANY LIABILITY TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY DAMAGES ARISING FROM THIS AGREEMENT, RELATING TO THE SOFTWARE OR DOCUMENTATION, OR RELATING TO ANY SERVICES PROVIDED TO YOU BY LICENSOR (INCLUDING ITS LICENSORS, SUPPLIERS, SUBCONTRACTORS AND/OR DISTRIBUTORS) FOR ANY INDIRECT, RELIANCE, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF REVENUE OR PROFIT, LOSS OF OR DAMAGE TO DATA, BUSINESS INTERRUPTION, LOSS OF DATA, REPLACEMENT OR RECOVERY COSTS, OR OTHER COMMERCIAL OR ECONOMIC LOSS, WHETHER ARISING FROM CONTRACT, EQUITY, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY) OR ANY OTHER THEORY OF LIABILITY, EVEN IF LICENSOR (INCLUDING ITS LICENSORS, SUPPLIERS, SUBCONTRACTORS AND DISTRIBUTORS) HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR THEY ARE FORESEEABLE. THE LIMITATIONS IN THIS SECTION SHALL APPLY WHETHER OR NOT THE ALLEGED BREACH OR DEFAULT IS A BREACH OF A FUNDAMENTAL CONDITION OR TERM OR FUNDAMENTAL BREACH. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THESE LIMITATIONS MAY NOT APPLY TO YOU.

THE DISCLAIMER OF REPRESENTATIONS, WARRANTIES AND CONDITIONS AND LIMITATION OF LIABILITY CONSTITUTE AN ESSENTIAL PART OF THESE TERMS OF USE. YOU ACKNOWLEDGE THAT BUT FOR THE DISCLAIMER OF REPRESENTATIONS, WARRANTIES AND CONDITIONS AND LIMITATION OF LIABILITY, NEITHER LICENSOR NOR ANY OF ITS LICENSORS OR SUPPLIERS WOULD GRANT THE RIGHTS GRANTED IN THESE TERMS OF USE.

10. Term and Termination

This Agreement shall continue for as long as You use the Services, though it may be terminated sooner as provided in this Section 8. You may terminate this Agreement by destroying all copies of the Software and Documentation under your control, providing certification of such destruction to Licensor or by returning the Software to Licensor and refraining from all future use of Tablo Services. Licensor may terminate this Agreement immediately by providing you with written notice if: (a) You are in material breach of any provision of these Terms of Use, which breach, if capable of being cured, is not cured within thirty (30) days after Licensor gives You written notice thereof; or (b) You have committed a non-curable material breach of this Agreement. Upon termination You shall destroy all copies of the Software. In addition to this Section, the Sections entitled Definitions, Disclaimer of Warranties, Limitation of Liability, Title, Intellectual Property and General shall continue in force even after any termination of this Agreement. Upon any termination by Licensor, you shall destroy all copies of the Software and Documentation under your control and certify such destruction to Licensor.

11. Software and Platform Support and Updates

These Terms of Use do not grant you the right to any updates or enhancements of, or the right to receive any technical support for the Software or Platforms, though Nuvyyo may provide such updates and support at its sole discretion. Otherwise, such updates and other technical support services, if available, may be purchased separately from Licensor. Use of any updates or enhancements to the Software or Platforms provided pursuant to any technical support you may procure from Licensor shall be governed by the terms and conditions of these Terms of Use. Licensor reserves the right at any time not to release or to discontinue the release of any Software and to alter prices, features, specifications, capabilities, functions, licensing terms, release dates, general availability or other characteristics of the Software and Platforms.

12. Title

All right, title and interest (including all Intellectual Property rights) in, to and under the Tablo Services (including all copies thereof) shall remain with Licensor and its licensors.

13. Intellectual Property

Licensee acknowledges that the Software, Documentation and all other Tablo Services are provided under license and not sold, to Licensee. Licensee does not acquire any ownership interest in the Software, Documentation or Services, or any other rights thereto, other than to use the same in accordance with the license granted and subject to all terms, conditions and restrictions under these Terms of Use. Licensor reserves and shall retain its entire right, title and interest in and to the Software Platforms and all Intellectual Property Rights arising out of or relating to the Software and Platforms, except as expressly granted to Licensee in these Terms of Use. Licensee shall safeguard all Software (including all copies thereof) from infringement, misappropriation, theft, misuse, or unauthorized access. Licensee shall promptly notify Licensor if Licensee becomes aware of any infringement of Licensor’s Intellectual Property Rights in the Software or other Services and fully cooperate with Licensor in any legal action taken by Licensor to enforce its Intellectual Property Rights.

14. Feedback

If you submit any ideas or materials to Nuvyyo (whether in an email, using a “Contact Us” form, or via any other method), you agree that: (1) they will be non-confidential, (2) Nuvyyo may have something similar already in development or under consideration, (3) Nuvyyo will own them and be free to use them on an unrestricted basis and (4) if Nuvyyo does not own them, you grant us a perpetual, irrevocable, non-exclusive, sublicensable, transferable, fully paid-up, royalty-free and worldwide license to implement, use, modify or otherwise commercially exploit them in any way without any payment or accounting to you.

15. General

This Agreement is the entire agreement between you and Licensor in respect to the Tablo Services, superseding any other agreements or discussions, oral or written. The terms and conditions of this Agreement shall prevail over any pre-printed terms or any other communications between the parties in relation to the Services. You may not assign this Agreement whether voluntarily, by operation of law, or otherwise without Licensor’s prior written consent. Licensor may assign this Agreement at any time without notice. The failure of a party to claim a breach of any term of this Agreement shall not constitute a waiver of such breach or the right of such party to enforce any subsequent breach of such term. If any provision of this Agreement is held to be unenforceable or illegal, such decision shall not affect the validity or enforceability of such provisions under other circumstances or the remaining provisions of this Agreement and such remaining provisions shall be reformed only to the extent necessary to make them enforceable under such circumstances. This Agreement shall be governed by the laws of the Ohio and the United States. No choice or conflict of laws rules of any jurisdiction shall apply to this Agreement. You shall only be entitled to bring any action or proceeding arising out of or relating to this Agreement, or any Tablo Services in a state or federal court located in Cincinnati, Ohio and you consent to the jurisdiction of such courts for any such action or proceeding. You waive all rights that you may have or that may hereafter arise to contest the jurisdiction of such courts for any action or proceeding brought by you. You hereby waive any right you may have to request a jury trial with respect to any action brought by you in connection with this Agreement, or any Tablo Services.

16. Contact Us

If you have any questions about these Terms of Use, you may contact us via the Tablo support center at support.tablotv.com

Effective Date: 8/29/24

Other policies & agreements.

How to restart your phone/tablet

Sometimes, just restarting your smartphone or tablet can clear up issues with apps. The links below will provide detailed instructions on how to force close your Tablo app. 

Apple iPhone

Android smartphones 

Most Android smartphones and tablets can be restarted by holding the POWER button and then selecting RESTART or POWER OFF and RESTART from the POWER OPTIONS menu.

NOTE: Newer Samsung devices require you to hold the POWER/SIDE button and VOLUME DOWN to make the POWER OPTIONS menu appear. On the Google Pixel 6, hold the POWER and VOLUME UP buttons.

How to force close your Tablo app?

Sometimes, just restarting the app can fix things. The links below will provide detailed instructions on how to force close your Tablo app. 

Apple iPhone/iPad

Android smartphones/tablets 

Need help with the final steps?

Don’t worry, we’ve got you covered.  Follow the steps in the video below for a full walkthrough of the remaining parts of the Tablo setup process.

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