Tablo Support

If you have a question about your Tablo OTA DVR, there's likely already an answer on our website, on our blog, in our knowledge base or on our community forum

Use the search bar above, or get quick access to our most requested content in this handy quick links guide.

If you have a device with a screen, or that connects to a screen, it's likely there's a Tablo OTA DVR app for it.

A complete list of available apps and download links can be found on our Apps & Compatible Devices page. 

If you're currently experiencing an issue with your Tablo OTA DVR, there are five easy troubleshooting tricks you can take yourself to get things up and running again.

You may not need to take all of the steps, so please check on your Tablo's status after performing each one.

  • Reboot your Tablo OTA DVR by quickly pressing and releasing the blue reset button on the back of the device
  • Power cycle your Tablo OTA DVR
  • Power cycle your WiFi router
  • Re-sync Tablo with your Tablo app
  • Run a new channel scan on your Tablo from the settings screen

Check out the Tablo knowledge base for detailed instructions. Still having trouble, scroll to the bottom of the page for intrstructions on how to contact us directly! 

The settings screen in Tablo's web app at my.tablotv.com offers a wealth of information that can help you make sure your Tablo is running at peak efficiency.

It also provides key information our support gurus may request from you. 

If you're wondering about the specs of your Tablo product, check out its product page

Or see how it stacks up to other Tablo products using our comparison chart

Knowledge Base

Want to dig a little deeper? Browse or search our Tablo Knowledge Base for useful articles covering everything you wanted to know about Tablo OTA DVR; from setting up your device, watching and recording programs, to shipping details and managing your account.

Learn More

 

Top Knowledge Base Articles

Have a suggestion for a good knowledge base article? Email us.

Tablo Community Forum

community member

Want to keep a finger on the pulse of the cord cutting revolution? Join the conversation in the Tablo Community Forum for insight into the latest cord cutting trends, services and gear including Tablo OTA DVRs.

Ask Your Burning Questions

The cord cutting experts at Tablo HQ are happy to help with all types of questions, from cord cutting basics, to setting up your Tablo OTA DVR, to advanced assistance with networking and Over-the-Air TV reception.

Our support gurus are based at Tablo HQ in Canada and our regular hours are 9:30 a.m. - 5:30 p.m. ET, Monday - Friday.

Our goal is to respond to all messages within 1 business day. There are several ways to reach us... 

The best way to contact Tablo's support is using our email ticketing system. Please provide the following information so we can solve your case quickly:

  • Subject and Description - Describe in detail your question or the problem you're encountering

  • Your Tablo's MAC Address - A unique identifier (found on the bottom of your Tablo) which allows us to look at diagnostics

  • Your Setup - Tell us about the ecosystem of products in which your Tablo functions

  • Attachments - Seeing something that is hard to describe? Send us a picture or a video

When we have successfully received your message through the support ticketing system you will receive a confirmation email with your ticket # within moments.

Once you have your ticket #, please do not send follow-up messages before you are contacted by the team, as this may increase your wait time.

Tablo support is also available to answer questions by phone.

Regular telephone support hours are Monday - Friday, 9:30 a.m. - 5:30 p.m. ET. 

  • Reach us toll-free at 1-844-TABLOTV (1-844-822-5688)

  • If the team is busy helping other customers, or you're trying to reach us outside of our regular busines hours, please place a ticket via email instead

Have a simple support, product-related, or how-to question? Drop us a line on these platforms:

Tablo on Facebook

Tablo on Twitter

Tablo Support on Twitter

Tablo on Reddit

While you're there, make sure to follow us for all of the latest cord cutting news and updates from Tablo HQ!

The settings screen in Tablo's web app at my.tablotv.com offers a wealth of information that can help you make sure your Tablo is running at peak efficiency.

It also provides key information our support gurus may request from you. 

If you're wondering about the specs of your Tablo product, check out its product page

Or see how it stacks up to other Tablo products using our comparison chart