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The cord cutting experts at Tablo HQ are happy to help with all types of questions, from cord cutting basics, to setting up your Tablo OTA DVR, to advanced assistance with networking and Over-the-Air TV reception.
Our support gurus are based at Tablo HQ in Canada and our regular hours are 9:30 a.m. - 5:30 p.m. ET, Monday - Friday.
Our goal is to respond to all messages within 1 business day. There are several ways to reach us...
The best way to contact Tablo's support is using our email ticketing system. Please provide the following information so we can solve your case quickly:
Subject and Description - Describe in detail your question or the problem you're encountering
Your Tablo's MAC Address - A unique identifier (found on the bottom of your Tablo) which allows us to look at diagnostics
Your Setup - Tell us about the ecosystem of products in which your Tablo functions
Attachments - Seeing something that is hard to describe? Send us a picture or a video
When we have successfully received your message through the support ticketing system you will receive a confirmation email with your ticket # within moments.
Once you have your ticket #, please do not send follow-up messages before you are contacted by the team, as this may increase your wait time.
Tablo support is also available to answer questions by phone.
Regular telephone support hours are Monday - Friday, 9:30 a.m. - 5:30 p.m. ET.
Reach us toll-free at 1-844-TABLOTV (1-844-822-5688)
If the team is busy helping other customers, or you're trying to reach us outside of our regular busines hours, please place a ticket via email instead
The settings screen in Tablo's web app at my.tablotv.com offers a wealth of information that can help you make sure your Tablo is running at peak efficiency.
It also provides key information our support gurus may request from you.
If you're wondering about the specs of your Tablo product, check out its product page.
Or see how it stacks up to other Tablo products using our comparison chart.