Tablo 4th Generation Whole-Home DVR
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2-Tuner Tablo Device
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$100
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2-Tuner Tablo Device
Learn how the latest Tablo firmware update gives you more choices for using and accessing your legacy Tablo device.
Tablo’s Legacy Transition Program is designed to allow owners of legacy network-connected Tablo devices to access and manage those DVRs via newer 4th Generation Tablo apps.
This capability is enabled by a Tablo firmware update (version 2.2.58) rolling out now.
Benefits of transitioning to 4th Generation Tablo apps include:
Tablo’s legacy transition WILL NOT prevent you from accessing your Tablo through the legacy Tablo apps you use today.
It simply provides more choices for using and accessing your Tablo moving forward.
To learn more about the choices the Tablo legacy transition firmware enables, take our handy quiz.
Using a legacy Tablo app (light blue and orange), update the firmware on your legacy Tablo device to version 2.2.58.
If you don’t see a prompt to update in your legacy Tablo app, your device may not be eligible for the update yet.
You can check by going to SETTINGS > ABOUT > CHECK FOR FIRMWARE UPDATE
Download the 4th Generation Tablo app (dark blue) on your smartphone or tablet.
The next steps of the process are not available via legacy Tablo apps.
Create a NEW account using the 4th Generation Tablo app by selecting ‘I’m new to Tablo’.
You can reuse the same email address and password as your legacy Tablo subscription account, but your credentials won’t be automatically recognized.
(Previously set up a 4th Generation Tablo device? You can skip this step. If you are not logged in, select ‘I have a Tablo account’. If you are logged in, go to PROFILE > ADD NEW TABLO.)
Once you have verified your new 4th Generation Tablo account, you will be directed to a shortened setup process to add your legacy Tablo device to your account.
During the channel scan portion of the process, ensure you place checkmarks next to the free streaming channels you’d like to add to your lineup.
Finally, download the 4th Generation Tablo app on your smart TVs, streaming devices and other compatible devices.
If your smart TV or streaming device is on the same network, the apps should find and connect to your legacy Tablo automatically.
There’s no need to delete your legacy Tablo apps now, but doing so will not affect your recordings or schedules.
To complete the legacy transition for your Tablo device, you’ll need to download the 4th Generation Tablo app (dark blue) on a smartphone or tablet.
To get started, scan the QR code below using your mobile device’s camera to access the install page.
If you prefer, here are direct links to the 4th Generation Tablo app:
4th Generation Tablo apps offer most of the same features as legacy Tablo apps. There are some differences as outlined below.
| TABLO FEATURE | LEGACY TABLO APP | 4TH GEN TABLO APP |
|---|---|---|
| Subscription-free TV guide data (14-day, rolling) | ||
| Subscription-free DVR features (including series recording) | ||
| 60+ free streaming channels (US residents only) | ||
| Access via PC/MAC | ||
| Out-of-home viewing via Tablo Connect (subscription required) | ||
| Automatic Commercial Skip (subscription required) | ||
| View in-progress recordings from the beginning on Android mobile devices | ||
| Create or edit manual recording schedules |
4th Generation Tablo apps are available on most popular smart TVs, streaming devices, smartphones and tablets.
Support for specific devices within a platform may differ from legacy Tablo apps.
Tablo is not endorsed, sponsored or affiliated by or with these companies, platforms or services.
4th Generation Tablo apps provide subscription-free TV guide data and DVR features.
After transitioning to 4th Generation Tablo apps, legacy network-connected Tablo device owners may wish to cancel their TV Guide Data Service and/or Premium Service subscriptions.
The following legacy network-connected Tablo devices are eligible for the legacy transition: Tablo DUAL LITE, Tablo DUAL 64GB, Tablo DUAL 128GB, Tablo QUAD, Tablo QUAD 1TB and the original 2-Tuner and 4-Tuner Tablo models.
Legacy TV-connected Tablo devices including the Tablo DUAL HDMI and Tablo QUAD HDMI are not eligible for the legacy transition. Those devices are eligible for a trade-in coupon offer to upgrade to the 4th Generation Tablo.
If your Tablo is eligible to participate in the legacy transition, you do not need to purchase a 4th Generation Tablo device, nor is there any cost associated with the transition.
Once you update your legacy Tablo firmware to version 2.2.58, you will be able to complete the Legacy Transition process and access your legacy Tablo device via 4th Generation Tablo apps.
Owners of legacy Tablo devices NOT eligible for the transition are encouraged to participate in the legacy trade-in coupon program.
There are several reasons why you may not see a prompt to update your legacy Tablo's firmware to version 2.2.58.
No, but you should anyway. While Tablo firmware updates are always optional, we encourage owners of network-connected legacy Tablo devices to update their firmware even if they never plan to use 4th Generation apps.
There are many other bug fixes and performance improvements within the 2.2.58 firmware beyond the ability to use 4th Generation Tablo apps.
Legacy Tablo subscription account portal credentials will not be recognized since there is a different account system for 4th Generation Tablo apps.
As part of the legacy transition for older Tablo devices, you must create a NEW account using the 4th Generation Tablo app on your smartphone or tablet by selecting 'I'm new to Tablo'.
You can, however, reuse the same email address and password connected to your legacy Tablo account.
Only those who previously set up a 4th Generation Tablo device should select 'I have a Tablo account' when logging in to the 4th Generation app.
Those who are already logged into an existing 4th Generation account should select the profile icon in the top right of the app and then select ADD NEW TABLO.
Yes! Tablo’s legacy transition WILL NOT prevent you from accessing your Tablo through the legacy Tablo apps you use today. It simply provides you with more choices for using and accessing your Tablo moving forward.
For example, you can use 4th Generation Tablo apps at home, but rely on legacy Tablo apps for out-of-home viewing via Tablo Connect*.
*Requires an active TV Guide Data Service subscription
Legacy Tablo apps have a light blue and orange color scheme. 4th Generation Tablo apps have a dark blue color scheme.
Until you've completed the legacy transition process, you will not be able to access your Tablo via 4th Generation apps.
Features like Automatic Commercial Skip and Tablo Connect will continue to be available via legacy Tablo apps for those with active TV Guide Data and Premium Service subscriptions.
These features are not available via 4th Generation Tablo apps, regardless of your subscription status.
No. Access to free streaming channel content, both live and recorded, is limited to 4th Generation Tablo apps.
Yes! Most recordings previously scheduled or recorded via legacy Tablo apps will be visible, playable and manageable via 4th Generation Tablo apps.
The exception is manual recordings. Manual recording schedules will continue to function and create new recordings.
However, only manual recordings completed within the previous 2 weeks will be viewable and playable via 4th Generation Tablo apps (within the Latest screen).
Older manual recordings and editing of manual recording schedules will not be available via 4th Generation apps at this time. Those functions will continue to be available via legacy Tablo apps.
If you plan to switch fully to 4th Generation Tablo apps after completing the transition steps, you can delete legacy Tablo apps from your devices.
This will not delete any recordings or settings from your Tablo device.
However, there are no issues with keeping both legacy and 4th Generation Tablo apps installed on your devices if you plan to use both sets of apps moving forward.
Free streaming channels will not be auto-selected during channel scans on 4th Generation apps for legacy Tablo devices. To add streaming channels to your lineup, go to SETTINGS > GUIDE > CHANNEL LINEUP and select (by adding a checkmark) the free streaming channels you're interested in. Then hit SAVE.
Legacy Tablo devices cannot access or display free streaming channels that use HTTPS technology. For this reason, the lineup of free streaming channels available to legacy Tablo device users will be different than those available to 4th Generation device users.
A list of current free streaming channels available for each type of Tablo device is available on the Tablo Knoweldge Base.
Legacy device owners running firmware 2.2.58 may experience frequent reloading, causing interrupted navigation and/or playback on 4th Generation Tablo apps for Samsung and LG smart TVs. A hotfix will be available soon, but in the meantime, a workaround is available to stabilize your experience.
While Canadian customers will not be able to access free streaming channels via 4th Generation Tablo apps, they can still use the new apps to watch, pause, record and stream over-the-air TV content.
Sometimes, just restarting your smartphone or tablet can clear up issues with apps. The links below will provide detailed instructions on how to force close your Tablo app.
Android smartphones
Most Android smartphones and tablets can be restarted by holding the POWER button and then selecting RESTART or POWER OFF and RESTART from the POWER OPTIONS menu.
NOTE: Newer Samsung devices require you to hold the POWER/SIDE button and VOLUME DOWN to make the POWER OPTIONS menu appear. On the Google Pixel 6, hold the POWER and VOLUME UP buttons.
Sometimes, just restarting the app can fix things. The links below will provide detailed instructions on how to force close your Tablo app.
Don’t worry, we’ve got you covered. Follow the steps in the video below for a full walkthrough of the remaining parts of the Tablo setup process.
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